Fix the Error Ce-33987-0 on PS4 and PS5

What is Error Ce-33987-0?

Error Ce-33987-0 is a common error code that can occur on PS4 and PS5 consoles. It usually indicates a problem with the console's software or hardware. The error can be caused by a variety of factors, including:

Corrupted software or data

A faulty hard drive

Overheating

A power surge

How to Fix Error Ce-33987-0

There are a few different ways to fix error Ce-33987-0. The first step is to try restarting your console. If that doesn't work, you can try the following steps:

Update your console's software

Make sure that your console's software is up to date. You can check for updates by going to the Settings menu and selecting "System Software Update." If an update is available, follow the on-screen instructions to install it.

Rebuild your console's database

Rebuilding your console's database can help to fix errors that are caused by corrupted software or data. To rebuild your console's database, follow these steps:

Turn off your console.

Hold down the power button for about 7 seconds, until you hear two beeps.

Release the power button and connect a DualShock 4 controller to your console using a USB cable.

Press the PS button on the controller.

Select "Rebuild Database" from the Safe Mode menu.

Initialize your console

If the above steps don't work, you may need to initialize your console. Initializing your console will erase all of the data on your console, so make sure to back up any important data before you proceed. Important: This is the last step you should do. Make sure you try all the above steps and confirm they don’t work before initializing.

To initialize your console, follow these steps:

Turn off your console.

Hold down the power button for about 7 seconds, until you hear two beeps.

Release the power button and connect a DualShock 4 controller to your console using a USB cable.

Press the PS button on the controller.

Select "Initialize PS4" from the Safe Mode menu.

Contact PlayStation Support

If you're still experiencing error Ce-33987-0 after trying the above steps, you may need to contact PlayStation Support for help. You can contact PlayStation Support by phone, chat, or email.

Error Ce-33987-0